The Business of Retail | Leadership Edition
For Salon Owners & Leaders
October 26, 2026 | 10:00 AM – 4:00 PM
Great retail results don't happen by chance—they're built through leadership, culture, and consistency.
Designed exclusively for salon owners, managers, and team leaders, this interactive workshop explores how to create a retail culture that feels authentic for both your team and your clients.
Drawing from over two decades behind the chair and nearly twenty years as a successful salon owner, Kristie Leslie shares the systems, leadership strategies, and mindset shifts that helped her salon achieve exceptional retail performance while strengthening team engagement and client trust.
Whether you're looking to improve your team's confidence, increase profitability, or elevate your salon experience, you'll leave with practical strategies that can be implemented immediately.
Topics include:
- Building a healthy retail culture
- Coaching your team with confidence
- Inspiring authentic product recommendations
- Creating systems that support long-term growth
- Elevating the guest experience through leadership
- Developing retail as a natural extension of exceptional service
Who should attend?
- Salon Owners
- Managers
- Team Leaders
- Educators
- Anyone responsible for salon growth and team development
Investment: $425 + tax
